Delivery and Shipping Terms

We are committed to delivering your order safely, reliably, and as quickly as possible. These Delivery and Shipping Terms apply to all products available in our online store, including:

T-Shirts, Hoodies, Scarves, Caps, Denim Jackets, Bags, Kids’ T-Shirts, Glasses, Cane, Chess Set, and Jewelry Items.

  1. Order Processing Time

All orders are processed after successful payment confirmation.

Usually, order processing takes 1–3 business days. During high-demand periods, promotional campaigns, holidays, or peak seasons, processing may take slightly longer.

Once your order is prepared and handed over to the shipping carrier, you will receive delivery or tracking information, if available.

  1. Delivery Timeframes

Delivery time depends on the destination country, shipping method, customs procedures, and the courier or postal service used.

Estimated delivery time is usually:

  • Standard international delivery: 21–28 business days
  • Express international delivery: 7–14 business days, if available

Please note that delivery times are estimates and may vary depending on the destination country and local delivery conditions. Because apparently parcels must travel through the entire bureaucracy of planet Earth before reaching a doorstep.

  1. Delivery Options

We may offer the following delivery options depending on the customer’s location:

  • Standard delivery through international courier or postal services
  • Express delivery for selected destinations, available for an additional fee
  • Tracked shipping where supported by the carrier

Available delivery options will be shown during checkout.

  1. Delivery Fees

Delivery fees depend on:

  • Destination country
  • Product weight and package size
  • Selected shipping method
  • Courier or postal service rates

The final delivery fee will be calculated and displayed during checkout before payment.

Free delivery may be available for certain order amounts, countries, or promotional campaigns. If free delivery is available, it will be clearly shown at checkout.

  1. International Shipping, Customs, and Import Duties

Since orders are shipped internationally, customers may be required to pay additional customs duties, import taxes, VAT, or other local fees depending on the laws of their country.

These charges are not included in the product price or delivery fee unless clearly stated otherwise.

The customer is responsible for paying any customs duties, taxes, or import-related fees required by their country.

We are not responsible for delays caused by customs inspections, customs clearance procedures, or local import regulations.

  1. Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please make sure that the following information is correct:

  • Full name
  • Country
  • City
  • Street address
  • Postal / ZIP code
  • Phone number
  • Email address

We are not responsible for failed deliveries caused by incorrect or incomplete address information provided by the customer.

If an order is returned due to an incorrect address, refusal to accept the package, or failure to collect the package, additional shipping fees may apply for resending the order.

  1. Possible Delivery Delays

Although we do our best to deliver orders on time, delivery may be delayed due to:

  • Customs procedures
  • Weather conditions
  • Transportation issues
  • Public holidays
  • Peak season demand
  • Courier or postal service delays
  • Incorrect or incomplete customer address

If we become aware of any significant delay, we will do our best to inform the customer and provide updated delivery information.

  1. Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us as soon as possible with your order number and relevant details.

For damaged packages, please provide photos of:

  • The damaged product
  • The packaging
  • The shipping label

We will review the case and work with the shipping provider when necessary.

  1. Product Availability and Shipping Restrictions

Some products may not be available for delivery to all countries due to shipping restrictions, customs rules, or carrier limitations.

If a product cannot be shipped to your country, we will inform you and cancel or adjust the order if needed.

  1. Contact Us

For questions about delivery, shipping status, or order tracking, please contact our support team using the contact details provided on our website.